A Little Mortgage Advice Wins the Financial Services Client Service Excellence Award 2026 in Essex
If you're looking for news of our Client Service Excellence award, you're in the right place. The Southern Enterprise Awards have given us the Financial Services Client Service Excellence Award 2026 for Essex, the second of our three awards this year.
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Quick answer: What has A Little Mortgage Advice won?
The Financial Services Client Service Excellence Award 2026, Essex, at the Southern Enterprise Awards 2026, run by SME News. The organisers said it followed their merit-led research and evaluation process. It's about how we look after people.
What does good client service look like at a mortgage broker?
Being easy to reach, and not making you chase. Our phones are answered 9am to 9pm, seven days a week, and we hold 5.0 from 185 Google reviews, every one of them five stars. As Carlie put it in her review: "Communication was fantastic from start to finish, always at the end of the phone and very responsive to emails."
Who looks after your case?
The same person, from start to finish. In Angela's own words, replying to a client's review: "Where i differ from a lot of Mortgage Brokers is that i deal with the whole process including all the pre underwriting and dealing with the lenders and solicitors personally". Every review is on our reviews page, in full and unedited.
What else have we won in 2026?
This is one of three awards for us this year:
- Best First-Time Buyer Mortgage Advisors 2026, Essex: Southern Enterprise Awards, SME News
- Financial Services Client Service Excellence Award 2026, Essex: Southern Enterprise Awards, SME News
- Adverse Credit Mortgage Brokerage of the Year, Essex 2026: BFSI Insider
They follow Best Independent Bad Credit Mortgage Broker 2024, Essex, at the UK Enterprise Awards, also run by SME News. All of them are on our awards page.
What does Angela say?
"I'm absolutely delighted to be recognised by these bodies for the work we've done. It really means a lot to me and the whole team. We always do our best on behalf of our customers, and this year has been a tricky one with rates going up, so I'm so pleased with how we've been able to navigate it and help people achieve their desired outcome."
Final thoughts from us
The short version:
- We've won the Financial Services Client Service Excellence Award 2026 for Essex.
- Our phones are answered 9am to 9pm, seven days a week.
- We hold 5.0 from 185 Google reviews.
- The same person handles your case from start to finish.
- Every review is on our reviews page, unedited.
Reviews are individual experiences. Every case is different and approval is never guaranteed.
Based in Benfleet, Essex - advising clients across the whole of the UK.
Ready for a straight answer?
Tell Angela where you're at - good credit, bad credit, or somewhere in between. You'll get honesty either way.
Lines are open 9am to 9pm, seven days a week, and the first conversation is free.